Faq GinaPay.com

What is GinaPay.com?

What services does GinaPay.com offer?

I have a GinaPay.com debit on my bank statement, why?

How do I terminate, stop or cancel a GinaPay.com subscription?

I do not remember having subscribed to GinaPay.com.

I did not receive an email from GinaPay.com about a subscription, why?

Where can I find information about the offer to which I have subscribed?

Where can I find information about my subscription and my GinaPay.com payment history?

I have several GinaPay.com debits on my bank statement, why?

I think someone used my credit card without my knowledge with GinaPay.com, what should I do?

What are the conditions for obtaining a refund?

How long is the delay before the refund is processed and in my account?

I forgot the email address used during the subscription, what should I do?

I can not remember my password, how do I recover it?

I can not remember the site I signed up for, what should I do?

I can no longer access the site for which I have a paid subscription to, what should I do?

My payment by credit card has been refused, why?

Are payments on GinaPay.com secure?

What is a CVV code and where can I find it?

The CVV code is the three-digit security number found on the back of your credit card that serves as a PIN when you make an Internet banking transaction.

Where can I view the Terms and Conditions?

Can not find the answer to your question?

Contact our Customer Service.